Returns & Exchanges

At derschutze, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 14 days of delivery provided they are in original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all original labels and protective bags are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.